Pyramid.Net

We are now a member of the Preferred Networks family.
You can visit their site at www.preferred-networks.com

| SUPPORT | M-F 8-5, Sat/Sun Closed |   
Carson: 775-884-3202 | Reno:(775)829-2414
WEBMAIL LINK / WEBMAIL LINK (SECURED CONNECTION) / SPAMFILTER LINK

Terms and Conditions
 

WELCOME TO PREFERRED NETWORKS

WIRELESS INTERNET IS NOW AVAILABLE! CALL SALES AT 775-847-4000 FOR INFO

WE NOW OFFER ULTRA FIBER OPTIC SPEEDS FOR HIGH CAPACITY USE! CLICK HERE FOR DETAILS

We offer Broadband fiber optic services up to 1G symmetric

Wireless Point to Point services

Standard DSL up to 6M

Website hosting

Local customer support

Click here for more details

Reno 775-829-2414

Carson 775-884-3202


Bob's new project goes live!

Bob's new invention for cellphones is now available for purchase. Take a look at it on his new website...
www.moustrakx.com



IMPORTANT REMINDER: TECH SUPPORT NOTICE TO ALL CUSTOMERS!

If your internet connection goes down, DO NOT push the reset buttons on your modem or router, be it DSL, Cable or Fiber Optic. (Matter of fact, NEVER PUSH THEM no matter what!) The moment you do that, you have blown out all the settings in those devices. Do the following...

1. Unplug the power to the modem and router if you have one. (if you are using switches turn those off too)
2. Wait 3 minutes to let them cool down and to clear out any cached memory. Then plug them back in and test your connection. Always check by trying to open various websites like google, yahoo or msn.
3. If it's still not coming up, call the office.

With storms, forest fires and the constant construction/infrastructure work going on in the area effecting power and noise on the lines, modems/routers can go into an "on hold" mode that restarting will clear.
We can also experience localized and even regional outages which can take the internet offline for as long as a day in some instances and in some rare cases, even longer.


Ready to make the switch?

Just call our office and we will do a survey which will confirm what services are available for you.
Depending on the service, answers can take from a few hours to a couple of business days.
It is not uncommon for us to be able to provide service where otherwise none would be available.
No ISP in Northern Nevada has a broader offering for connectivity.
We will do our best to help you as we have been doing for 20 plus years.

What makes us better?

We offer fast high-speed access and our customer service is local.

We offer on-site setup of your service and provide internet support for both Windows & Mac computers.

No credit cards required and no contracts & we offer discounts for annual payments.

Locally-owned & operated and 20 years of experience.

Having some trouble?

Why not give these few steps a try and see if you can fix your issue yourself.

View details »